1. Introduction
Site Optex (“Site Optex”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information you provide when using our website, contacting us, or purchasing computer parts and related products from us.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.
2. Information We May Collect
Depending on how you interact with us, we may collect:
3. How We Use Your Information
We may use personal information to respond to enquiries, provide product information, process and manage orders, arrange delivery or collection, communicate about purchases, provide customer support, maintain business records, improve our website and operations, prevent fraud or misuse, comply with legal obligations, and send marketing communications where permitted and appropriate consent has been obtained.
4. Legal Basis for Processing
Where applicable, Site Optex processes personal information on a lawful basis, including fulfilling a transaction or requested service, responding to enquiries, complying with legal obligations, protecting legitimate business interests, or obtaining consent where required.
5. Orders, Payments and Delivery
When you purchase computer parts, we may need your name, telephone number, email address and delivery or collection details to fulfil the transaction. Payment information may be processed by third-party payment providers or financial institutions. Site Optex does not intend to collect or store sensitive payment credentials such as full card security codes unless a specific payment system lawfully requires it.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential functions, remember preferences, understand website usage and improve user experience. Third-party services may also place cookies or collect technical information. Please see our Cookie Policy for more information.
7. Sharing of Personal Information
We may share personal information where reasonably necessary to operate our business, including with delivery and logistics providers, payment processors and financial institutions, website/IT/hosting/security/analytics providers, professional advisers, and government or regulatory authorities where required by law. We do not sell personal information to third parties for their own independent marketing purposes.
8. Third-Party Websites and Services
Our website may contain links, payment services, social-media features or other integrations operated by third parties. Those parties may have their own privacy policies and terms. Site Optex is not responsible for the privacy practices of third-party websites or services.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including transaction records, customer-service requirements, legal obligations, dispute resolution and legitimate business needs.
11. Your Privacy Rights
Subject to applicable law, you may have rights to request access, correction, updating, restriction or deletion of certain information, or to object to certain processing. Where processing is based on consent, you may withdraw consent where applicable. You may also opt out of marketing communications using available unsubscribe instructions or by contacting us.
12. Children’s Privacy
Our website and services are intended for general customers and businesses. We do not knowingly collect personal information from children in circumstances where applicable law requires parental or guardian consent.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or legal requirements. The updated version will be published with a revised “Last Updated” date.
14. Contact Us
For questions about this Privacy Policy or privacy-related requests, contact:
SITE OPTEX
19, SHOGUNWA CLOSE, IKORODU, LAGOS STATE, NIGERIA
Phone: +234 808 899 7510
Email: [email protected]
Website: https://www.optexsite.com